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Frequently Asked Questions
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FREE domain registration
As we purchase 'bulk' domain registrations, we get a very
competitive pricing and we are passing on this benefit to our customers.
The registration of new domains is free to our clients, but we pay for it.
There are no hidden charges.
There is no 'catch' in the domain registration. You are the complete owner
of the domain. And once you pay our web hosting charges, you are listed as
the 'admin' contact of the domain. This means that you can
transfer/sell/move the domain anywhere anytime independently.
There will be no advertising or banners of any kind on your domain when we
register it for free. In fact, there will be nothing different from a
regular 'paid' domain registration.
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Regular charges for domain registration
Most domain registration companies charge you $35 (approx. AED
125/INR 1500) for each year of domain registration. So for ex., if you
want to have your own web-site called as abc.com, you need to pay $35 to
InterNIC for owning the domain name and then you need to pay the web
hosting charges of a web hosting company to 'host' that domain.
With
Denish Inc., you simply pay the affordable web hosting charges and get the
InterNIC registration FREE of charge.
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Domain ownership
You are the complete owner of the domain. And once you pay our
web hosting charges, you are listed as the 'admin' contact of the domain.
This means that you can transfer/sell/move the domain anywhere anytime
independently.
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Moving domains to other servers
You are the complete owner of the domain & listed as the admin
contact of the domain. You can transfer/sell/move the domain anywhere
anytime independently. As long as you have paid us the web hosting
charges, we will not charge you any extra money to move the domain out
from our servers.
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Moving domains from other servers to Denish Inc.
If you have an already existing domain and wish to move it to
our servers, we will provide you with the necessary information that needs
to be updated by you with InterNIC. This is usually the 'name server'
details. Only the present 'admin' or 'technical' contact of the domain can
update this info. We will provide this info to you & you need to update it
in the registry database.
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Multiple domains on same account
Each domain/site hosted on our server gets it's own separate IP
address & needs a separate web account. This is our company policy. For
ex. you cannot take a 50 mb account & host multiple domains in it. We do
not support Host headers based virtual hosting whereby multiple domains
are hosted on a single IP.
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Multiple domains
When you wish to host two or more domains on our servers, you
need to take a separate web account for each domain. For ex. if you want
to host abc.com and efg.com and each website needs 10mb of space, you need
to take two ENTRY accounts with us. Of course, you can always take
different account types for each domain depending on the requirement of
each domain.
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Web hosting charges for existing domains
We offer FREE domain registrations as an 'extra' feature of our
web hosting plans. Domain registration status does not affect our web
hosting prices in any way. If you already have a working website/domain,
you still need to pay our regular web hosting charges. If you do not have
a domain, we will register it for you and you need to pay our regular web
hosting charges.
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Setup charges for existing websites on GeoCities/XOOM/HomePage
etc.
The setup charges will not be waived if you do not have a
working website on a domain. i.e. If you have already purchased a domain
name from InterNIC, paid the fees for that, and have already developed a
website on that domain : only then the setup charges will be waived.
Note
that if you have simply registered the domain, and have a 'under
construction' or 'placeholder' page on your site, the setup charges will
not be waived in this case.
You
must have a fully functional website for the setup charges to be waived.
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Forms/cgi-scripts
You get your own cgi-bin directory. You can place any scripts
including form handling scripts, guest books, visitor counters etc.
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Connectivity
Denish Inc.'s servers are connected directly to the top three
Internet backbones via multiple OC-3 lines.
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ASP/SQL Server/ODBC
Presently, Denish Inc.'s servers are Linux based and we do not
support Microsoft back-end technologies.
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Sub-domains
When you already have a web account with us (for ex. you have
hosted efg.com on our server), and now you wish to host a sub-domain of
this domain (for ex. some.efg.com), you have to pay the monthly add-on
charges for the sub-domain "some" under the domain "efg.com". This also
applies to sub-sub-domains (for ex. any.some.efg.com). Each sub-domain
gets you a separate IP address and user-id for creating a new website.
However, the total disk space/traffic/pop boxes you get are shared among
all the sub-domains.
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Domain pointing
When you already have a web account with us (for ex. you have hosted
abc.com on our server), and now you wish to point another domain (for ex.
a-b-c.com) to the same site, you have to pay only one-time setup charges.
So, both abc.com and a-b-c.com will reach the same web-site (IP address)
and changes to any one will affect the other. Domain pointing is available
only when you already have a registered domain. If you want us to register
multiple domains for you, each domain will be a separate web account.
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Payment frequency
Each of our account types have a specific payment frequency. This
indicates the months for which you have to pay 'in advance'. For ex., the
ENTRY account has a payment frequency of yearly, i.e. you have to pay the
full year when you sign up for an ENTRY account.
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Microsoft®
FrontPage®
2000
Once you have created your web and created all the pages in the web,
select 'Publish
web' from the 'File' menu. Specify your web
site in the
location text box (for ex.
http://www.yourcompany.com)
and choose 'Publish'.
Wait for a few minutes. When asked for authorization, give your user-id
and password. Wait for a few (or more) minutes for your web to be
published.
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Microsoft FrontPage Express
Once you have created your page, select 'Save' from the 'File' menu.
Specify your web-site followed by the html file name (for ex.
http://www.yourcompany.com/index.htm)
in the 'Page
location' text box, and choose 'Ok'. Wait for a few minutes.
When asked for authorization, give your user-id and password. Wait for a
few minutes for the page to be uploaded.
If this is the first
time you do this on your pc, the 'Web publishing wizard' will start.
Choose 'Next'
for the welcome screen. Enter
http://www.yourcompany.com
(put your domain here) in the 'URL or internet address' text
box and click on 'Next'. Choose the method of
connection, this is usually the same method that you use in your browser,
and click on 'Next'.
Wait for a few minutes. When prompted, click on 'Finish', and wait for the site
to be published.
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Web publishing wizard
Once you have created your web pages, start the 'Web publishing wizard' from 'Start', 'Programs' (if
you don't find it listed, try under 'My computer', 'C drive', 'Program files',
'Web Publish').
Once the wizard starts:
Choose 'Next'
for the welcome screen.
Choose the 'file'
or 'folder'
of your web site (for ex. c:\mywebsite
or c:\mywebsite\me.htm)
and click 'Next'.
Click on 'New'
button for the web server and click 'Next'. Enter a descriptive name
and click 'Next'.
Enter http://www.yourcompany.com
(put your domain here) in the 'URL or internet address' text
box and click on 'Next'. Again enter
http://www.yourcompany.com
(put your domain here) in the 'internet address' text box and
click on 'Next'. Choose
the method of connection, this is usually the same method that you use in
your browser, and click on 'Next'. Wait for a few minutes.
When prompted for the user-id and password, give your user-id and
password. Wait for a few minutes. When prompted, click on 'Finish', and
wait for the site to be published.
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FTP graphical client
The instructions for this vary according to the software/utility that you
are using. However, what is important is the 'server address' which will be
yourcompany.com
(put your domain here), the 'user-id' which will be your
user-id and the 'password' which will be your
password. Once you connect, you should see a list of files (not created by
you) on the server, don't worry about these, and do NOT
change/delete/modify these files. Just upload your files and directories.
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FTP command-based client
Reach your command prompt (If you are windows user, select 'Start', 'Programs' and 'MS-DOS prompt')
Change your directory to where the files for your site exist (for ex.
cd\mysite
in windows, or
cd /usr/home/joe/mysite in unix)
Type ftp yourcompany.com
(put your domain name here)
When asked for a user-id, give yours.
When asked for a password, give yours.
Type prompt (this
is to turn off the yes/no prompt for each file, you may choose to skip
this step)
Type ascii
Type mput *.htm
*.html
Type binary
Type mput *.gif
*.jpg *.jpeg (if you have any other files which are not
html pages, give their names here)
Type dir (to see a
list of what was uploaded. don't worry about the extra files you will see
apart from yours)
You can type help
at any time to see list of available ftp commands
Type bye
to close the ftp session
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E-Mail
All the domains hosted on our server have a default 'catch all' mechanism.
Whereby, any e-mail address @yourcompany.com works. For example,
joe@yourcompany.com,
jill@yourcompany.com
or sales@yourcompany.com.
You can download all these mails to your POP client (for ex. Pine,
Outlook, Eudora etc.), or to your web based mail (for ex. Hotmail,
Eudoramail, NSIMail etc.). The instructions for each software/service will
vary. However, what is required in all of them is the 'pop server name' and/or 'smtp
server name', which will both be
mail.yourcompany.com
(put your domain here) and your user-id and password.
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E-Mail fowarding
You can use the web account control panel to set up e-mail forwarding.
Go to www.yourcompany.com/admin (put your domain here)
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POP accounts
A POP account allows you to have separate mailboxes rather than the one
single 'catch all' mailbox. For ex., when you have not set up any POP
accounts - which is the case when your account is activated - all mails @yourcompany.com
are being stored in your single catch-all mailbox. However, you may wish
to have separate mail boxes like sales@yourcompany.com and
support@yourcompany.com should be two separate e-mail accounts. These
two are called POP accounts. When you activate your POP accounts, you get
a separate user-id & password for each of your POP account. Thereby, each
POP user can check their mail individually without downloading other
people's mail.
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Setup POP accounts
You can use the web account control panel to create & remove pop accounts.
Go to www.yourcompany.com/admin (put your domain here)
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Visitors statistics
You can use the web account control panel to see the visitor statistics
for your web-site/page, go to
www.yourcompany.com/admin (put your domain here).
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Change password
You can use the web account control panel to change your passwords. Go to
www.yourcompany.com/admin (put your domain here)
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